Official Map: JFK Airport AirTrain Map, New York, 2011

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This map is at the request of an anonymous follower, who wrote this about this map:

Truly terrible transit map that deserves a lashing: the AirTrain JFK. Way too complicated for something that should be fairly simple. Even worse are the TV screens in the stations showing information about where the train at each platform is going, which completely obscure the most important information.

Now, I can’t comment on the info screens, as I’ve never used the AirTrain, but I do have some thoughts about the map. People movers like this at major airports are a form of transit, albeit in a very small, closed system. Some just shuttle between terminals, but the JFK AirTrain also connects passengers to car rentals, long term parking, and (perhaps most importantly), the New York Subway and the Long Island Railroad, so its scope is bigger than some systems of this type.

Have we been there? I’ve spent long afternoons at JFK waiting between flights (and paying prohibitive prices for drinks at the bar!), but I’ve never used the AirTrain, either to transfer between terminals or head into New York.

What we like: Nowhere near as bad as my anonymous friend says it is. Conveys a lot of useful information – especially for visitors who have never been to New York before – in a relatively clean fashion. The inclusion of all potential costs for patrons is especially handy, and the destinations of the connecting MTA services couldn’t be made clearer. Direction of travel is well indicated, which is good if you’re trying to jump between terminals in a hurry – sometimes it might be quicker to jump on a Howard Beach or Jamaica train instead of the dedicated Terminal Shuttle!

What we don’t like: The drop shadows behind the station name boxes are unnecessary and ugly, as is the stacked treatment of the terminal station names. These would look far better if the boxes that contain the word “Terminal” simply lined up horizontally with the subsequent numbered boxes. Also not entirely sure that we need to see the exact outlines of all the terminals… I don’t know what extra insights a traveler is meant to get from that. I’m guessing that the map is not actually to scale, so it’s not like you can tell how far it is to your gate from the AirTrain station!

Our rating: Functional and chock-full of handy information for visitors to New York. A little fussy and over-designed. 3 stars.

Source: Port Authority of New York and New Jersey – AirTrain web page

1 Comment

  1. Ernesto Di Rubbo says

    I agree with the anonymous follower, when taking the train at the long term parking lot is not clear which direction to go to get to the terminals, last time I took it in the wrong direction and ended up at Jamaica station… a total mess.

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