Official Map: Sydney Trains Bankstown Line Closure Bus Services Map… and a Better Unofficial Alternative

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Official Maps, Unofficial Maps

Sydney’s Bankstown Line is closing for two weeks at the end of June as part of its conversion from standard heavy rail to a new and fancy high-frequency Metro line. Sydney Trains has produced the following map to help people navigate the many train replacement bus services needed to get riders around, and it’s… not great.

While I understand that producing this type of map often involves a rapid turnaround with very little budget, this effort just doesn’t convey the required information quickly and coherently. The biggest problem is that the diagram bears very little resemblance to the official map – going so far as to split Sydenham and Redfern stations into two separate parts! – so there’s nothing visually familiar for users to relate the changes to. The starkly angled type is hard to read, and the affected stations of the Bankstown Line take up far too much vertical space to be read coherently. The depiction of the Airport branch of the T8 line is almost embarrassingly bad, as is the jaunty angle the Eastern Suburbs line takes out to Bondi Junction.

As a contrast, here’s an alternate version whipped up by @RoamingZephyr on Twitter that’s just so much better:

It fits into the same shell as the original map, so there’s no cheating here – just a far more unified design that’s easier to read and understand. Note that it takes far more design cues from the full system map, so it’s much more immediately familiar to users. The grouping of the bus routes – to Central and Sydenham above the closed line, and to stations on the T8 line below it – is immediately intuitive and works really well. The inclusion of the L1 light rail line is nice for the sake of completeness, although I doubt that it would be a valid alternative to the buses for getting to the city in a timely manner. Great work that’s a definite improvement over the original in my book!

2 Comments

  1. Mark Geary says

    I agree that the original has some problems which the alternate version addresses better. But one thing that I think the original does well is that it was obvious to me at first glance which line was to be out of service and which were to be replacements. When looking at the alternate version, it took me a minute to determine which were which.

  2. Joshua D says

    What initially made for me the first one harder to read was going back and forth between the straight and widely spaced lines for the replacement bus service and the legend at the bottom. The alternate version makes it much easier on the eyes to follow where the service is going, and reduces reliance on going back and forth between the diagram and it’s legend which saves time and confusion.

    Additionally as mentioned, the Sydenham and Redfern split had me wondering what’s the connection between the two lines especially when the T8 and T3 lines are so far apart, there’s a disconnect. The alternate brings that connection closer together, with many of the elements I mentioned above.

    I also wish in general there was some consistency in the numbering of the replacement bus names (10T3/51T3-55T3/74T3), I find it very hard to read and the consecutive number grouping 51-55 makes little sense to me.

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